Ultra Beauty Apologizes For Kate Spade Email With Insensitive Subject

After an email with an insensitive subject line was sent to Ulta Beauty customers, the company apologized. The email, meant to promote a sale on Kate Spade products, had the subject line “She’s gone but not forgotten” – a reference to the late designer, who committed suicide in June. You must wonder if Ultra beauty apologizes for kate spade’s email with an insensitive subject.

Many customers found the subject line in poor taste and took to social media to voice their displeasure. In a statement, Ulta Beauty said, “We are truly sorry for our error and the hurt it caused. We sincerely apologize to our guests and have donated to the Crisis Text Line in Kate’s memory.”

What Was The Insensitive Subject Of The Email Sent By Ulta Beauty?

An insensitive email was sent out by Ulta Beauty recently, causing quite a stir among customers. The subject of the email was Beauty isn’t skin deep. This was seen as tone-deaf and insensitive, given the current social media climate and the Black Lives Matter movement. Many customers canceled their orders and vowed never to shop with Ulta again.

Ulta Beauty has since issued an apology, saying that the email was sent in error and did not reflect the company’s values. However, they have also stated that they are committed to diversity and inclusion and are working to ensure that all voices are heard and represented.

This is yet another example of a company needing to be aware of the current social climate and how its actions can be interpreted. With the Black Lives Matter movement gaining momentum, it’s more important than ever for companies to be mindful of their language and messages.

Who Was The Email Sent To?

If you’re wondering who an email was sent to, there are a few ways to find out. First, check the email’s header information. This can be found by clicking on the down arrow next to the reply button, then selecting Show original.

Scroll down to the Received headers. However, these will show you the email’s path, with each server it passed through identified by its IP address. The email will likely have been sent to the last IP address in the list.

You can try a Google search if the Receivedheaders need to give you more information. Type in the site: followed by the email’s domain, then the word from the email address you’re trying to find. For example, if you’re trying to find out who sent an email from [email protected], you would search for from [email protected] will show you all the pages on Gmail’s site that include that email address.

If you still need help finding what you’re looking for, you can try contacting the email service’s customer support. They can help you track down the sender’s information.


What Was Ulta Beauty Apologizing For?

Ulta Beauty was apologizing for a data breach that occurred in March 2018. However, the data breach affected approximately 230 million people and released personal information such as names, addresses, and credit card numbers.

How Did Ulta Beauty Respond To The Backlash?

Ulta Beauty responded to the backlash by apologizing for the incident and vowing to take action to prevent something similar from happening. The company also said it would conduct a thorough investigation of the matter.


Ulta Beauty has issued an apology after sending out an email with an insensitive subject line about the late Kate Spade. If you have any questions, please don’t hesitate to ask in the comments below.

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